Refund policy

 

Our Goods

The availability, description and prices of the Goods are as stated in Website. Prices of the Goods shown on the Website are quoted in Hong Kong dollars and are for merchandise only unless otherwise stated. Please proceed to checkout to review the total cost of the order, including any applicable tax, delivery, or other fees. All Goods are sold on an “as is” and “as available” basis.

We do not warrant that the availability, description and prices of the Goods stated in the Website are accurate and complete. We will not be liable in any way for any inaccuracy and incompleteness in relation to the availability and descriptions of the Goods stated on the Website.

The images of the Goods on our Website are for illustrative purposes only and may not be an exact representation of the Goods. Photographs and illustrations represent in general the Goods offered, but are not binding in detail.

In addition, variable factors would affect your view of the coloured Goods on the websites such as the display settings of your computer monitors. We will not be accountable for any misjudgment of the colour of the Goods.

Further, your Goods may vary slightly from those images. The packaging of the Goods may also vary from that shown in images on our Website. We will not be accountable for any variation and any variation between the images on our Website and the actual Goods and Packaging may not be used as a reason for cancellation or refund.

We reserve the right to adjust prices of the Goods and service prices (including delivery charges) and information at any time and in our sole discretion, to temporarily or permanently remove any Good and/or service from the Site and to change the images of the Goods and specifications at any time without notice.

Kindly refer to the Terms of Service for the full terms and conditions relating to any return, refund and replacement of Goods.

 

Contacting Us

If you wish to contact us in relation to any queries in relation to on your order, please contact us at officeresale.hk@crownww.com. Please quote your order number in any correspondence.